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Post by Pauly on Feb 13, 2007 21:48:21 GMT -5
Thing is though, it should run -6 to +4 being COSC-certified, running-in time or otherwise. 20 secs is a lot and the watch may have been magnetised perhaps or manhandled when it was with the dealer. Just wondering - has anyone had a watch performing so way out during the running-in period? Under trade descriptions legislation, the watch has to perform within the parameters as described or you are entitled to a new one or your money back. How long have you had it, Palidin, if I may ask please? To answer your point Rick, if it is outside the prescribed limits, you are well within your rights as a consumer to ask for the matter to be resolved. Under consumer law, though the manufacturer offers the warranty, you have a claim against the dealer. The watch is not " merchantable quality " if it is meant to perform within COSC limits and is 5x off it. It's part of your statutory rights. He could send it to the manufacturer for you and you'd probably prefer that anyway. If the watch performs outside the prescribed limits, the manufacturer has to put it right in any case but the dealer is accountable to you and if it is under a month old, you have a right to ask for another watch or your money back. Sadly, you'll find some dealer making a hue and cry over this but they are crossing the line if you do not receive satisfaction. Cheers pals ZIN The Donahue and Stevenson principal or snail in the bottle case. A landmark case for consumer protection which is still the foundation both in the UK and Australia. Haven’t thought of this since I studied Law at University.
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Post by richardmt01 on Feb 13, 2007 21:48:25 GMT -5
What part of Oklahoma are you in? No specifics, just general part. Just curious, one okie to another Im in NE Ok...or what is referred to as "Green Country"...somebody should have their eyes checked though as ya rarely see lots of green.
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Post by palidin on Feb 14, 2007 1:50:12 GMT -5
Richard, I'm in the Okc metro area.
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Post by Houston on Feb 14, 2007 7:05:50 GMT -5
I got my watch back yesterday. It gained 8 seconds in the first day. That's much better, but not the "+2" for Chronometre standards. I'll call the watchmaker back tomorrow. Perhaps I'll have to wait a while and see how the movement settles in. I called a buddy w/ a B2, and he said his was running +6secs. when he took delivery two years ago, and is now running -6secs. Not very impressive for a $5000.00 "chronometre" as far as I can tell. Very sorry to hear that Mr Palidin. +8 secs is still outside the COSC specs and if it does that, imho and in my experience, it is not likely to get better and therefore needs to go back. Essentially a good watchmaker should be able to regulate it much closer to expectations for you. I purchased a four-year old, pre-loved black Omega GMT from my dealer back in the early part of August last year. It was losing -8sec per day. They took it in and within a week it was back on my wrist, returning +1.0 or thereabouts daily until I traded it in for my beloved Speedy Pro. As I said before, at times and unfortunately, you get a slightly errant model. However, this shouldn't be beyond the skills of a good watchmaker to correct. Keep at it till you get satisfaction. It may need to go back to Breitling. Wish you well and I hope before long, you'll have good news ZIN
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Post by Houston on Feb 14, 2007 7:13:02 GMT -5
Thing is though, it should run -6 to +4 being COSC-certified, running-in time or otherwise. 20 secs is a lot and the watch may have been magnetised perhaps or manhandled when it was with the dealer. Just wondering - has anyone had a watch performing so way out during the running-in period? Under trade descriptions legislation, the watch has to perform within the parameters as described or you are entitled to a new one or your money back. How long have you had it, Palidin, if I may ask please? To answer your point Rick, if it is outside the prescribed limits, you are well within your rights as a consumer to ask for the matter to be resolved. Under consumer law, though the manufacturer offers the warranty, you have a claim against the dealer. The watch is not " merchantable quality " if it is meant to perform within COSC limits and is 5x off it. It's part of your statutory rights. He could send it to the manufacturer for you and you'd probably prefer that anyway. If the watch performs outside the prescribed limits, the manufacturer has to put it right in any case but the dealer is accountable to you and if it is under a month old, you have a right to ask for another watch or your money back. Sadly, you'll find some dealer making a hue and cry over this but they are crossing the line if you do not receive satisfaction. Cheers pals ZIN The Donahue and Stevenson principal or snail in the bottle case. A landmark case for consumer protection which is still the foundation both in the UK and Australia. Haven’t thought of this since I studied Law at University. G'day Paul Well I almost forgot about Donohue & Stevenson by name, though the principles of consumer protection are well at the forefront of my mind. Sadly, there are traders who flout it. I recall zillions of years ago, I bought a couple of metal tapes from a high street dealer. One of them was jammed. Stuck solid, it was and he refused to take it back. So I stood my ground and eventually he relented. Foolish trader, I never went back so he lost a customer and perhaps others too who may have overheard our little debate and wondered if they had indeed come to shop at the right place. Indeed I wondered too!!! I think you'll find that traders / dealers who know and put consumer law into good practice generally are the ones who are successful. The public won't get fooled so easily. Hope you're keeping well Cobber ZIN
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Post by sinbad on Feb 14, 2007 16:42:17 GMT -5
I don't think the watch will settle in by that much. Placing the watch in different positions at night ie. face up to gain a few seonds, vertical crown up to lose a few seconds, or vertical crown down to lose more seconds can help to offset the watch running fast/slow during the day. I would be upset with such a deviation and suggest to return to dealer for regulating. Once the time keeping is to your satisfaction, hopefully you will forget the hassle and enjoy your beautiful watch.
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Post by Scott D on Feb 14, 2007 17:33:01 GMT -5
I agree. 8 seconds fast per day on a regulated watch is unacceptable. If it was I, I would try to exchange the watch. They may or may not, and if not I would give a fuss... Push to get it replaced, ask for the manager and if no-joy there, ask for the companies corporate office. But, in the end if they will not replace it, have them send it to Breitling for servicing. That is outside the specs, so they need to determine the issue & repair it.
Once it's fixed, hopefully this will be a distant memory & you'll enjoy the watch. But it doesn't help with the sour taste now....
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Post by palidin on Jul 19, 2007 11:04:28 GMT -5
Thought I would report back in. Five months later, the watch is gaining about 9secs/day. I called BUSA, they said 6-8wk turnaround. For that duration of time, I'd rather just re-set it once a month- but I am going to give the AD one more shot at regulating it.
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Post by Scott D on Jul 24, 2007 8:19:10 GMT -5
Thought I would report back in. Five months later, the watch is gaining about 9secs/day. I called BUSA, they said 6-8wk turnaround. For that duration of time, I'd rather just re-set it once a month- but I am going to give the AD one more shot at regulating it. Sounds like a good plan.... I agree with the 6-8 weeks, I'd just reset it too. But if it does start gaining too much I would send it in. There may be something more seriously wrong. In either case, if the AD doesn't get it regulated to specs and it continues to gain, I would find a time convenient for you in the future to send it in before the warranty expires....
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