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Post by condor63 on Nov 8, 2007 23:01:35 GMT -5
Okay, i received my replacent watch today, it was completely wrapped in transperent plastic and blut plastic, in other words NEW, very nice and soon to post pictures.
Seems I can never win in life LOL, the Bezel has a ratchet feel and makes a ratchet sound when turned, the 1st watch was smooth as silk, I have to intention of returning it and probably will send it in for repair in time.
I don't believe it's suppose to be this way,any diver owners how is your bezel mechanism.
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Post by srhpres on Nov 9, 2007 0:38:53 GMT -5
Okay, i received my replacent watch today, it was completely wrapped in transperent plastic and blut plastic, in other words NEW, very nice and soon to post pictures. Seems I can never win in life LOL, the Bezel has a ratchet feel and makes a ratchet sound when turned, the 1st watch was smooth as silk, I have to intention of returning it and probably will send it in for repair in time. I don't believe it's suppose to be this way,any diver owners how is your bezel mechanism. Mine is 'smooth as silk' as you put it. I have heard of another issue with the bezel / bezel crown, where it didnt disengage fully and rotated the bezel as you were screwing down the crown. This had to be repaired by Ball. Hadnt heard of a ratcheting feel/noise, but it doesn;t sound right.
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Post by condor63 on Nov 9, 2007 1:14:57 GMT -5
Appreciate the response srhpres, yes there is definetly something wrong with the bezel mechanism, the second it's turned the ratchet feel is felt including the sound from this mechanical fault. I'm starting to think that I was not destined to have a Ball LOL, I sent an email to the dealer and hopefully we'll do a 3rd return or it's in Ball's court .
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Post by condor63 on Nov 11, 2007 11:09:24 GMT -5
UPDATE: Ball watch from Florida is going to do a direct exchange for a new fully functional unit, once this is complete I will be a Ball dedicated customer for life
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Post by srhpres on Nov 11, 2007 11:26:56 GMT -5
UPDATE: Ball watch from Florida is going to do a direct exchange for a new fully functional unit, once this is complete I will be a Ball dedicated customer for life Outstanding...
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